I writing for a gentleman that I take care of. He went to your Salon early this afternoon to get a haircut. This man was charged $25.00 for a haircut and a beard/bang trim when all he wanted was a haircut. This gentleman was not told AHEAD of time that the beard/bang trim would be an EXTRA charge. This man is on a VERY LIMITED INCOME and because this person (Kristen) did not tell him, he will have to wait until the end of the month to get any money since this ONE haircut was so expensive for him WITHOUT telling him how much the price would be. SHAME ON YOU---when someone asks for something that is an EXTRA COST YOU SHOULD MAKE THEM AWARE of the extra expense so they can decide if they want to pay the extra money out.
Came in about 730 had my son ask if they had time to cut his hair they said it would be a few minutes. So I pulled my cart over by the seats and went back over to counter someone else was there. She came to counter told them five minutes then told me 15 to 20?she just told my son a few mins. This is the first bad service I have had from there. When I told her we were there first she said there was nothing she could do. Won't be going back as we go there all the time.
Smartstyle Hair Salon is a US Hair Care Studio based in Mexico, Missouri. Smartstyle Hair Salon is located at 4820 S Clark St, Mexico, MO 65265, USA.
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